Yes, you can find full documentation within the plugin by clicking the Help links and help icons. You can also find the documentation on our website here.
All plugins are only for self hosted installations of WordPress, downloaded from WordPress.org. WordPress.com users are not able to install plugins as it is a hosted commercial service provided by a private company.
If you are interested in using plugins with your WordPress.com site, please click here to contact Semper Fi Web Design to learn about our low cost conversion packages so that can take full advantage of WordPress self-hosted software and the huge library of plugins they have to offer.
Yes, the plugin works just fine without a license key. The license key is used when you update the plugin and is for accessing support and updates only.
You will receive support and updates for as long as you maintain your recurring support and updates subscription. If you cancel your support and updates subscription you will no longer be able to update the plugin or receive support via our Premium Support Forums or email support.
Your unique download link and license key can be found on the receipt page when you make your purchase and in the purchase receipt email which you will receive upon completing your purchase. If you did not receive your receipt email please check your spam folder before contacting us and ensure you mark any email from us as not spam.
All in One SEO Pack Pro is sold under an annual recurring license. The recurring subscription is automatically charged each year via your PayPal account. You can manage your recurring subscription by logging into your PayPal account and going to Settings, Payments, Preapproved Payments.
You can renew your support and updates subscription here.
We currently use PayPal for accepting payments. When you make a purchase you will be taken to PayPal’s website where you can either create an account or log in with your existing account. The payment types accepted by PayPal are Visa, Mastercard, Discover and American Express.
If you have problems with using PayPal then please contact us here.
If you are having problems logging into our Premium Support Forums go to Support and click the Log In button. Below the form you will see a Lost Password link, click this and enter your email address. This is the email address for the PayPal account you used to purchase the plugin. Click the Get New Password button and you should receive a new password by email.
If you continue to experience problems contact us here.
Usually the email receipt and login information email is sent the moment your payment is approved, which should be almost immediately. Remember it will go to the email address for the PayPal account that you used. Make sure to check your spam folder and mark these emails as not spam.
If you don’t receive an email purchase receipt or login information then please contact us here and we’ll check on your payment and account.
If you are running All in One SEO Pack (free version) and you want to upgrade to All in One SEO Pack Pro then please follow these instructions:
If you get an error message that says “Cannot redeclare class” or “All in One SEO Pack Pro detected a conflict; please deactivate the plugin” then make sure you deactivate any other version of All in One SEO Pack before activating the new version.
You will receive the download link on the receipt page after you have completed your purchase. You will also receive the download link in your email purchase receipt from us.
Please review our Terms and Conditions. Because our site has implemented the Instant Payment Notification (IPN) system, which allows plugins to be downloaded immediately after payment, without any exception we have a NO REFUND policy.
You can cancel your subscription at any time.
*Please note that once you cancel your subscription, you will no longer have access to your semperplugins.com account. You will no longer be able to access support or the plugin download section. Automatic updates will continue to work until the end of your yearly term.
The support and updates subscription covers the following:
No. All of your SEO data and settings will be preserved when you switch from the free version to All in One SEO Pack Pro.
Yes, if you already have the plugin (either the free version or All in One SEO Pack Pro) you can just purchase a support subscription here.
You can find documentation on how to install All in One SEO Pack Pro here.