If you are having problems logging into our My Account area or the Premium Support Forums then click on the Log In link in the top left corner of our site and then click on the Lost your password link. Enter your email address that you used during checkout and click the Get New Password button. A new password will be sent to your email address. Make sure to check your spam folder and mark these emails as not spam.
If you continue to experience problems then please contact us here.« Return to all FAQs