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Missing invoice
October 18, 2012
5:26 am
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info@informativka.com
Croatia
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AIOSEOP
Forum Posts: 3
Member Since:
September 29, 2012
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Hi guys, I didn’t get an invoice for recurring payment (49$). Where can I find this?

October 18, 2012
8:24 am
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Steve Mortiboy
Admin
Forum Posts: 1787
Member Since:
January 5, 2012
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December 10, 2015
1:50 pm
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Dino Dušek
Member
Guests
Forum Posts: 3
Member Since:
November 30, 2015
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Hi!

I have the same problem, didn’t get invoice for first purchase and didn’t get invoice for 12 months Support. I check spam folders and nothing there, I send mails to sales and nothing happened. I have small Company and need invoice from your company, notice from PayPal is not legal in Croatia. Can you help me and send this request to sales, billing, accounting or any Department who can send me a invoice.

Best Regards!

 

Dino Dušek

Papion d.o.o.

December 10, 2015
2:42 pm
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Steve Mortiboy
Admin
Forum Posts: 1787
Member Since:
January 5, 2012
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December 12, 2015
3:21 pm
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Dino Dušek
Member
Guests
Forum Posts: 3
Member Since:
November 30, 2015
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Hi Steve!

I got 2 mails one with user/pwd for forums and one with licence number.

In mail with licence number I found a link with some web page with receipt, but this is not valid Invoice, in that page no your Company data (name, address, tax number), no my Company data, no payment method, only price, and this is problem with my accounting Department.

7 days after, from my PayPal account was pay a annual subscription and again wihtout your Invoice.

Please send me a regular Invoice for both. If you need any additional information for my Company I will send you.

Thanks!

Regards

Dino Dušek

December 14, 2015
3:03 pm
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Steve Mortiboy
Admin
Forum Posts: 1787
Member Since:
January 5, 2012
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December 14, 2015
5:52 pm
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Dino Dušek
Member
Guests
Forum Posts: 3
Member Since:
November 30, 2015
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Hi!

Sorry but I don’t get purchase receipt, can you send me a mail again?

Again you must send me a receipt for first shopping 19.50USD and after that for subscription 49USD.

If you can’t send me a proper invoice I must ask you to refund both amount of money and delete my license number.

I can’t do Business on that way, sorry.

If is so complicated for your Company to send another Company a Invoice, you must notice that you sale your product only for non-business people.

If you don’t understand what I won’t, send me a private message with your mail and I will send you a copy of Invoices from Microsoft, Amazon, LogMeIn, and other small Company from America or Europe, and you will see how this Invoices look and witch data I need.

Please don’t send me a generic answers like your previous post, send me a Invoices or money back.

 

Best Regards!

Dino Dušek

August 15, 2016
2:35 pm
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contact@kookiapps.fr
New Member
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Forum Posts: 1
Member Since:
May 23, 2016
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Hello,

Could you please send me also an invoice?

I didn’t get any in my mailbox and I need it for my company.

Thanks

August 15, 2016
2:50 pm
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Steve Mortiboy
Admin
Forum Posts: 1787
Member Since:
January 5, 2012
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January 13, 2017
5:37 am
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Martín Franco
New Member
Guests
Forum Posts: 1
Member Since:
November 13, 2015
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Hi, I didn’t receive our billings. Also, I can’t view the admin replies but I have made the plugin purchase.

January 13, 2017
9:22 am
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Steve Mortiboy
Admin
Forum Posts: 1787
Member Since:
January 5, 2012
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