October 21, 2013
I purchased All in One SEO Pack Pro for first time in late Oct this year
AIOSEOP Yearly (AIOSEOP-Y-39) $39.00 then $49.00 every 12 months – auto renewing subscription
This is the exact description of what I thought I was purchasing, and as per PayPal receipt.
Was thrilled to also receive a coupon code, so received further a discount on the first year.
My concern – just a week after purchasing my first year subscription, I was charged another $49 for renewal……
Email sent to your firstname.lastname@example.org – the same email as per PayPal receipt, but no response a month later.
I today raised a PayPal dispute in hope this will prompt your attention to return my contact.
October 30, 2012
The first payment of $39.00 that you made was for the All in One SEO Pack Pro plugin itself. The Pro version of the plugin has additional features and functionality not yet available on the free version. You then received 7 days of free Support and Updates after which you were charged the first payment of your Support and Updates Subscription, $49.00 in your case. You will continue to be charged $49.00 every year on the anniversary of that first payment unless you wish to cancel your subscription, which you can do at any time via PayPal.
I’m sorry that you did not receive a response to your email to us.
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