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December 3, 2018
2:49 pm
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Tevya Washburn
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I enabled some of that stuff on 247 and GA disappeared. I’ve disabled it all, including the whole WP Rocket plugin, and it’s still not coming back…. So maybe it’s a WP Rocket issue. I’m opening a ticket with them. However, it is supposed to ignore all that, and elevationcw.com it’s working fine with all that turned on.

What do you search for in the source to see if the code is there? I usually just do “ua-” since it should be at the start of the ua number. It has to have that, right? I just want to make sure I’m not somehow missing the code when it’s actually there.

Any idea why are there 2 “Posts” listed as Content Types on all (I think) my sites?

December 3, 2018
3:57 pm
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Tevya Washburn
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I’m completely baffled on 247. I’ve disabled server caching, WP Rocket, everything. And it still won’t load the GA code. Any ideas here? Because WP Rocket isn’t a factor right now, and it’s still not loading?

So I moved on to UtahDTS.com. And disabling most WP Rocket settings brought it back. I’m now working through enabling one at a time to see if one kills it….

December 3, 2018
4:26 pm
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Steve Mortiboy
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December 3, 2018
5:24 pm
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Tevya Washburn
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Hi Steve,

See what I wrote above about 247: I’ve completely disabled WP Rocket and the server caching, bu it’s still not showing.

On other sites: utahdts.com, wordx.press, and elevationcw.com I seem to have found that the fix is WP Rocket > File Optimization > Javascript Files > Combine JavaScript Files. It’s fine to turn on the “Minify JavaScript files” but the “Combine Javascript files” seems to cause the issue. It says not to use that setting with HTTP/2, and at least one of our servers uses http/2 (maybe both, checking on this).

I’ll run through out other sites and see if this fixes it (crossing my fingers).

But 247 is still without tracking code, in spite of WP Rocket being disabled, all cache files deleted from the folders, and our server caching being turned off. Any ideas? I can’t seem to reproduce whatever you did before to get it back….?

December 3, 2018
5:28 pm
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Steve Mortiboy
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December 3, 2018
6:07 pm
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Tevya Washburn
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Steve, you seem like a nice guy, but are you not reading my replies?

I don’t know how to state this more clearly: I have disabled WP Rocket entirely on 247. I’ve also disabled the server caching for that site. But the GA code is not working! 

I know you got it working once, but it is no longer working. And you can’t blame WP Rocket because I’ve entirely disabled it. It’s been that way since my reply at the top of this page, many hours ago. I’ve repeatedly sated this but you keep saying it’s WP Rocket, when WP Rocket is the one plugin on the site it cannot be, since it’s entirely disabled.

December 3, 2018
6:14 pm
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Steve Mortiboy
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December 3, 2018
6:20 pm
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Tevya Washburn
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Thank you. I understand now. Perhaps it’s been working this whole time with WP Rocket disabled.

However, there’s no tracking code on the home page (the most important page). That’s my issue.

December 3, 2018
6:22 pm
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Steve Mortiboy
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December 3, 2018
6:53 pm
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Tevya Washburn
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Thank you and thanks for your patience with my earlier frustration. It seems we were talking past each other.

Does it require a published post to work? Or will a draft one do?

December 3, 2018
7:51 pm
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Steve Mortiboy
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December 3, 2018
9:20 pm
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Tevya Washburn
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Seems like a pretty significant bug especially for those of us using it for Analytics Tracking. Is the next release coming soon?

December 3, 2018
9:21 pm
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Michael Torbert
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December 3, 2018
9:28 pm
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Tevya Washburn
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No quick bugfix update just for that bug, since it’s preventing analytics on the home page for some sites?

At this point it’s hard to go to my client and tell them we’ve lost a month of analytics data. Would be nice if we could at least tell them it’s all working correctly again. We can do that with our other clients, but this one, it’s still not tracking the home page….

December 3, 2018
9:33 pm
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Michael Torbert
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December 3, 2018
9:41 pm
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Tevya Washburn
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That would be very helpful. I just want to get this one site back working.

We’ve been able to get all the rest working either by updating the Content Types settings, or turning off the JavaScript file combination settings in WP Rocket, or both. So all the rest I can message with an apology and the great news that it’s good to go in the future.

December 3, 2018
9:55 pm
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Michael Torbert
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December 3, 2018
10:03 pm
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Tevya Washburn
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Thank you Michael!

Quick side question: does the export/import functionality just ignore CPT and custom-tax settings, if the same CPT/tax doesn’t exist? Will it also enable modules (such as sitemap.xml) and set their settings, even if they were not enabled before import?

EDIT: the plugin you sent seems to be working great! WP Rocket is back on the https://www.247prosolutions.com site and GA tracking is showing on the home page! Thank you!

December 4, 2018
9:32 am
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Steve Mortiboy
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December 4, 2018
12:55 pm
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Tevya Washburn
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Yes, exactly. Thank you!

So we’ll need to enable the modules we want to import, then run the import. Got it. Thank you.

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