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Issues with social sharing and Google Analytics
November 30, 2018
2:04 pm
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edboutros
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March 4, 2013
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Hi! We recently upgraded your plugin to the pro version and have suddenly started having some issues. Now, when we use our social sharing buttons to share on Facebook or Twitter, the description and images we specified in our SEO Pack social settings aren’t showing up.

Also, our traffic in Google Analytics has dropped to 0% and when we look at our source code we don’t see any mention of our Analytics ID, though we have it in our SEO Pack settings.

Our website is at http://independentsciencenews.org/ . Thank you for any help in solving these problems!

November 30, 2018
2:49 pm
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Michael Torbert
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October 13, 2011
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December 2, 2018
4:35 am
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edboutros
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Just submitted it. Thank you!

December 2, 2018
8:54 am
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Michael Torbert
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December 6, 2018
4:52 am
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edboutros
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Thank you so much, our Analytics data is coming in again!

However, our custom social sharing settings still seem to be wonky. We put in custom descriptions and images and yet, when we use our social sharing buttons, this custom data doesn’t show up and our posts look very generic. Could you take another look at that, possibly?

December 6, 2018
2:00 pm
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Steve Mortiboy
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January 5, 2012
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December 12, 2018
2:31 pm
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edboutros
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Thanks so much for your help! I’ve somehow got it to work for Facebook but it’s still not working for Twitter. Here’s an example post: https://www.independentsciencenews.org/environment/the-gates-foundations-ceres2030-plan-pushes-agenda-of-agribusiness/

Here are our settings, and what it looks like when I try to post to Twitter. Interestingly, the description “Bill Gates” is what was originally in our Main Settings, before I changed it. Maybe Twitter is using old data, somehow?

I so appreciate your assistance!

Main settingsImage Enlarger

Screenshot of social settingsImage Enlarger

 

Twitter screenshotImage Enlarger

Edit: Formatting

December 12, 2018
4:51 pm
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Steve Mortiboy
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December 13, 2018
12:49 pm
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edboutros
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March 4, 2013
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Thank you so much, this is so helpful!

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