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July 23, 2019
1:48 pm
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Aaron Brassea
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Subscribe2
Forum Posts: 15
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July 22, 2019
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We signed up for Subscribe2 HTML yesterday after using the free version for a few years. I’m mostly figuring it out, but we want to send everyone the full version now and it’s still sending the excerpt. I don’t see the option in my person subscription settings or in the Registered Subscribers settings. Mine says “Receive periodic summaries of new posts?:       

Thanks!

July 24, 2019
7:38 am
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Matthew Robinson
UK
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December 13, 2012
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July 24, 2019
12:20 pm
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Aaron Brassea
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July 22, 2019
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That would be helpful, thanks! Is it possible to have images in the excerpt, or will it just be words?

July 25, 2019
7:19 am
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Matthew Robinson
UK
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July 25, 2019
12:24 pm
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Aaron Brassea
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July 22, 2019
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Thanks, I’ll give it a try! Will the excerpt allow for images, or will it only show text?

July 25, 2019
2:39 pm
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Matthew Robinson
UK
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July 25, 2019
5:07 pm
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Aaron Brassea
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July 22, 2019
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Sounds good, thanks! We’ve been a little slow over the summer so it may take a little time before I know for sure, but I’ll let you know if I need any more help.

August 9, 2019
6:29 pm
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Aaron Brassea
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Forum Posts: 15
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July 22, 2019
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Images are working, but it’s still cutting off the previews at the same point. It looks like it’s cutting off at 47 words if there’s an image, and 57 if there isn’t.

August 10, 2019
4:19 am
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Matthew Robinson
UK
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August 12, 2019
12:13 pm
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Aaron Brassea
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July 22, 2019
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I put it in the functions.php file.

August 12, 2019
12:54 pm
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Matthew Robinson
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August 12, 2019
12:58 pm
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Aaron Brassea
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July 22, 2019
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I’m not seeing either of those options… where would I check that?

August 12, 2019
1:45 pm
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Matthew Robinson
UK
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August 12, 2019
1:54 pm
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Aaron Brassea
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Forum Posts: 15
Member Since:
July 22, 2019
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Alright, I found “Excerpt” under Screen Options, and it’s unchecked. 

August 12, 2019
4:31 pm
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Matthew Robinson
UK
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August 12, 2019
5:18 pm
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Aaron Brassea
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Forum Posts: 15
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July 22, 2019
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Nope, it’s empty.

August 13, 2019
2:42 am
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Matthew Robinson
UK
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December 13, 2012
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August 13, 2019
1:06 pm
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Aaron Brassea
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Forum Posts: 15
Member Since:
July 22, 2019
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Changing it to a lower number didn’t change anything, so it does sound like it’s just not loading. What do I need to do to make a custom plugin? Thanks again for all of your help with this!

August 13, 2019
1:51 pm
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Matthew Robinson
UK
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December 13, 2012
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August 13, 2019
7:01 pm
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Aaron Brassea
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Forum Posts: 15
Member Since:
July 22, 2019
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Hmmm… I created the plugin, but it’s still doing the same thing.

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