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Subscribe2 emails not coming through to GOOGLE email addresses
December 28, 2017
8:46 pm
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Kathy Svenson
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URL of site: http://www.leannacinquanta.com/blog

Wordpress is updated to most current version. Theme is premium X Theme. Plugin conflict ruled out and https://subscribe2.wordpress.com/2013/09/17/troubleshooting-emails-in-subscribe2/ already followed with no solution. 

Your plugin worked wonderfully for me for some time, but I just made a new post and observed – after MUCH testing – that emails from Subscribe2 are going through to Yahoo, Hotmail and Comcast but not going through to any GMAIL email addresses. This includes my whole team which is on Gsuite (our G Suite domain is @tellasia.org ie nothing is being delivered to any of these email addresses) and also to regular Gmail addresses such as tellasiamin@gmail.com. This is very problematic. I just bought and installed your paid plugin in an attempt to solve this, however nothing changed.

G Suite Google tech suppt just checked on their end and no hindrance they can find, they suggest this is a plugin/Wordpress prlblem. Please help.

thank you

Leanna

December 29, 2017
4:34 am
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Matthew Robinson
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December 30, 2017
10:18 am
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Kathy Svenson
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hi Matthew, 

Yes I just tested it and see it does take a long time to subscribe one of my Gsuite emails. Of greater issue and concern however to me at this time, is that when it SENDS OUT the latest Blog post to a pre-subscribed list, it does not send to any Gmail or Gsuite email addresses. How can this be fixed? This is not a problem just with me Gsuite as it is occurring with any Gmail email address. I have checked with Gsuite and they are not stopping any of these emails as spam, also I installed a log file plugin that shows me the emails ARE being sent out from Subscribe2. 

I truly appreciate your help… 

Leanna

December 30, 2017
4:39 pm
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Matthew Robinson
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December 30, 2017
6:29 pm
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Kathy Svenson
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December 28, 2017
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URL of site: http://www.leannacinquanta.com/blog

The domain is Godaddy but hosting is Inmotion and due to problems with Inmotion email, we recently switched all email to G Suite so email is handled by Google. Since switching to Google we’ve had wonderfully few problems with email but not sure if that has messed up specifically the email being sent fro the Wordpress blog, ie Subscribe2… 

I do not have any smtp plugin installed (did not know that existed)

December 31, 2017
4:47 am
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Matthew Robinson
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