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6:50 pm
July 3, 2014
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My list does not appear to be sending, however sending the test email works fine. Is there something I have done wrong? Is there a FAQ about this somewhere on this site?
does the sending domain need to be the same domain as the site? how do i determine which domain s2 is using as the sending domain?
Thanks for help.
4:47 am
December 13, 2012
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12:26 pm
July 3, 2014
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Thank you, I will read those over.
Also, after further testing I found that when I disable the HTML version, and run the basic S2 plug-in, everything works as it should, leading me to believe that all email settings are correct, and the problem is in the settings, or configuration of the HTML version. Have you seen this behaviour before? Can you suggest where I might start to look for the problem?
Thanks as always.
1:21 pm
July 3, 2014
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I have looked further into the document you suggested. I added the logging plug-in as recommended. When I send the test email, the four sample emails are sent properly, are received fine, and show up in the logs.
however, when we try the mail per post the mail does not go out, and does not show up in the logs. our registered list is around 2000, and our public list is 8000.
Please let me know where to look to see if I have done something wrong.
Thanks
4:03 pm
December 13, 2012
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8:54 pm
July 3, 2014
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yes, that is correct. in the email log not a single one is shown when i make a live post.
here is the screen shot you asked for of my settings page:
http://nikkifinke.com/s2temp/s2a.png
here is my log after sending the test
http://nikkifinke.com/s2temp/s2b.png
here is the test email, properly formatted and correct
http://nikkifinke.com/s2temp/s2c.png
yet when i post, my lists do not go out, nor add to the logs.
3:19 am
December 13, 2012
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2:27 pm
July 3, 2014
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i am replying to this in order that it may help others out.
as matthew mentioned above, it was #1 which was causing no emails to go out. the names in my list had all categories excluded. turning them on caused the emails to go out properly.
thanks, matthew
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