December 20, 2016
We just upgraded from Subscribe2 to paid support Subscribe2 HTML but we are having trouble getting the Subscribe2 Widget to link up with our registration behind the scenes.
We have enabled the Subscribe2 widget on the right hand sidebar on our site but when users put an email address in and click Subscribe, they are not receiving an email to confirm registration or being automatically added to the list of public subscribers (despite this option being ticked in Settings).
Any guidance on what we need to do (sorry – we are beginners at this!) would be greatfully received as we hope to go live with our news website in the New Year.
Let me know if you need any further details in order to advise.
December 13, 2012