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All In One SEO Pack renewal - I dont want to use anymore
January 21, 2020
6:53 am
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Janez Janša
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December 21, 2016
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I was charged on January 18. renewal of All In One SEO Pack plugin usage. But I don’t want to use it anymore. I am not using it for some time now.

I am pretty sure I canceled Semper Plugins’ preapproved payment. I even checked the day before in my PayPal under active subscriptions and it wasn’t there.

Please refund my payment as I don’t want to use plugin anymore.

I sent email via the contact and to your Paypal email but with no response.

January 21, 2020
11:19 am
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Steve Mortiboy
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January 5, 2012
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January 21, 2020
4:56 pm
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Janez Janša
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December 21, 2016
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Those are activated sites from when I still used All In One SEO Pack. But I don’t want to use it anymore. It doesn’t matter if they are still activated. You just cancel the license and refund.

Also in correspondence with your team member Arnaud Broes I was granted Agency license so I should also have Agency license and not Business.

This is what he said: “I wanted to check in with you and see if you’d like to renew your unlimited site license that expired on 12/21/2017.

 
I understand that our current prices are significantly higher compared to your previous pricing and that’s why I wanted to offer you one of our agency licenses at the price of a business license if you’re interested. We currently have a limited time sale of 50% going on, which means that you would pay $118.00 during the first year and $236.00 during the following years for an agency license instead of $559.00/$1118.00.  
 
Let me know if you’d like to take advantage of this offer. You can purchase a business license through the following link and we’ll make sure that it is converted to an agency license. “

 

I accepted this offer. So you charge me for renewal which I don’t want, and you even don’t deliver your own offer which I accepted and it says it is valid for following years.

 

And I did send an email using contact form but still waiting for a reply.

January 21, 2020
5:34 pm
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Steve Mortiboy
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January 5, 2012
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January 21, 2020
7:38 pm
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Janez Janša
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Forum Posts: 3
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December 21, 2016
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Well, I have sent you an email using the contact form on January 18. I used my email address janezjansa918@gmail.com and contact reason was Other because I didn’t know under what to put my request.

I have just now sent you again. The message again says “thank you for your submission” so check your email.

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