Installation Issue - Parallels H-Sphere notice | Installation / Upgrading – All in One SEO Pack Pro | Support | Semper Plugins

Avatar

Lost password?
Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

sp_Feed Topic RSS sp_TopicIcon
Installation Issue - Parallels H-Sphere notice
December 21, 2011
4:16 pm
Avatar
stevenb2980
New Member
Guests
Forum Posts: 2
Member Since:
December 19, 2011
sp_UserOfflineSmall Offline

Hi,

Just upgraded from the free version to the pro version and when I follow the instructions to upgrade I get a weird message in my plugins dashboard. Its a massive yellow bar below the All in One SEO Pro Plugin and it gives me the following message:

“This is the default H-Sphere server page. From here you are able to access the following services:

Web Utilities:
•WebShell4—file manager
If this page is not what you wanted to get, most probably, one of the one of the following situations occured:
Domain name refers to H-Sphere logical server, e.g., web.service-domain.com
Third-level domain name does not exist. Maybe, you typed it incorrectly, e.g., valeed-domain .example.com instead of valid-domain.example.com
Domain incorrectly points to this H-Sphere server.”

Not sure if anyone else has experienced this, any ideas on how to rectify it?

Cheers

Steven

December 21, 2011
5:09 pm
Avatar
Steve Mortiboy
Admin
Forum Posts: 1956
Member Since:
January 5, 2012
sp_UserOfflineSmall Offline

** You currently do not have permission to see this post. To obtain access to these Premium Support Forums, please purchase a plugin and support subscription from Semper Plugins **

December 22, 2011
6:37 pm
Avatar
stevenb2980
New Member
Guests
Forum Posts: 2
Member Since:
December 19, 2011
sp_UserOfflineSmall Offline

Thanks for the reply,

I contacted my hosting provider and they provided the following details after they did a bit of troubleshooting, they found that the all in one seo plugin is trying to fetch information from “aioseoppro.semperfiwebdesign.com” but since this doesn’t exist the system gave it the default page on their server.

Not sure how to go about fixing this, is there any way of getting a new download link to see if reinstalling it fixes the problem?

Thanks

Forum Timezone: America/New_York

Most Users Ever Online: 964

Currently Online:
23 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Member Stats:

Guest Posters: 35

Members: 20485

Moderators: 1

Admins: 8

Forum Stats:

Groups: 4

Forums: 28

Topics: 1944

Posts: 8357

Newest Members:

Zdenek Vondracek

Moderators: Dawa Liu

Administrators: Michael TorbertPeter BayliesSupport TeamSteve MortiboyMatthew RobinsonSteve KlasenArnaud BroesAshish Ravi

[i]
[i]
Skip to toolbar