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No upgrade link after renewing upgrade subscription
March 25, 2013
11:07 am
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fintan
New Member
AIOSEOP
Forum Posts: 2
Member Since:
March 25, 2013
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Hi
I’m running V.1.78.30 originally purchased from wpplugins.com in July’11 my subscription to updates lapsed last year – unnoticed by myself. I spotted that I’m running an old version of the plug-in today and discovered the lapsed subscription, I emailed sales and was informed that if I renewed my subscription that I would get access to V.2* and further updates for next 12 months – so I renewed and got emails with link to download receipt but no plugin link. My existing installations of V.1* do not show upgrade links either – for that matter there does not seem to be an area in the V.1* config options page for my license or email so how does it know I have renewed? Please advise?

Thanks

Fintan

March 25, 2013
1:25 pm
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fintan
New Member
AIOSEOP
Forum Posts: 2
Member Since:
March 25, 2013
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Hi

All sorted.

For those searching with the same query:

It turns out that because my original purchase was made on wpplugins.com I needed to get a new license key and download link from sales. So if you have the same problem as me contact sales clearly stating that your orginal purchase was made on wpplugins.com, once you furnish them with your original documentation they should sort you out.

Bests

Fintan

March 26, 2013
10:55 am
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Steve Mortiboy
Admin
Forum Posts: 1956
Member Since:
January 5, 2012
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