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Update not available?
November 10, 2013
2:34 pm
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montecomeau
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I am getting an alert telling me that a new update is available but says I have an invalid license key?

I am a paid customer of your $39 Subscribe2 and have the license key entered correctly in the settings.

Any suggestions on why I cannot upgrade?

 

Thanks

November 11, 2013
4:24 am
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Matthew Robinson
UK
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November 11, 2013
12:30 pm
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montecomeau
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It appears I have a version of your plugin that does not include updates….nice.  The most expensive plugin I have ever purchased by far and no updates.

 

I need to remove the WP notice that this update is available as it is screwing up my site.  I have the Admin panel hidden to all subscribers with the exception of the Profile page.  This Notice that your plugin has an update is showing up on the Profile page.  

Can you please help?   I do not require an update, the plugin is working fine.  

November 11, 2013
12:56 pm
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Matthew Robinson
UK
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November 11, 2013
1:36 pm
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montecomeau
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Well I tried that…now my entire Admin panel will not even open.

How can I just remove this plugin now so I can work on my site?

Parse error: syntax error, unexpected ‘.’ in /home/content/47/10948447/html/wp-content/plugins/subscribe2_html/subscribe2.php on line 197

November 11, 2013
3:35 pm
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Matthew Robinson
UK
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November 11, 2013
3:46 pm
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montecomeau
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Just upgraded last week to the latest version. 3.71 I believe.   

I am not a techie person.  I imagine I broke the site by attempting to fix your plugin from your instrcutions.

If I am able to get this disabled I suppose I no longer have your plugin to use?  

 

November 11, 2013
4:35 pm
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Matthew Robinson
UK
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November 11, 2013
8:19 pm
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montecomeau
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Thank you.

I renamed the plugin folders with the _old suffix and I can now access my admin panel again,

Should I just reinstall the plugin?  Will all my settings and graphics be gone?

If you had a minute to take a look I could email you the cpanel access

November 12, 2013
3:44 am
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Matthew Robinson
UK
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