Semper Plugins - Forum: Troubleshooting Subscribe2 HTML https://semperplugins.com/support/troubleshooting-subscribe2-html/ Simple:Press Version 6.2.1 Matthew Robinson on After Update from 11.0 to 11.6 New Subscription Process Broken https://semperplugins.com/support/troubleshooting-subscribe2-html/after-update-from-11-0-to-11-6-new-subscription-process-broken/#p9047 Troubleshooting Subscribe2 HTML https://semperplugins.com/support/troubleshooting-subscribe2-html/after-update-from-11-0-to-11-6-new-subscription-process-broken/#p9047 Many thanks for the positive feedback - I try hard to deliver a quality and a well supported product.

I've just emailed you a zip with updated code if you'd like to try it out and perhaps you can let me know if it fixes this issue.

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Thu, 13 Jun 2019 13:19:10 -0400
info@lorilee.com on After Update from 11.0 to 11.6 New Subscription Process Broken https://semperplugins.com/support/troubleshooting-subscribe2-html/after-update-from-11-0-to-11-6-new-subscription-process-broken/#p9046 Troubleshooting Subscribe2 HTML https://semperplugins.com/support/troubleshooting-subscribe2-html/after-update-from-11-0-to-11-6-new-subscription-process-broken/#p9046 Thanks, Matt. I appreciate it. I've used your plugin for years and it's been a good one!

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Thu, 13 Jun 2019 11:10:20 -0400
Matthew Robinson on After Update from 11.0 to 11.6 New Subscription Process Broken https://semperplugins.com/support/troubleshooting-subscribe2-html/after-update-from-11-0-to-11-6-new-subscription-process-broken/#p9045 Troubleshooting Subscribe2 HTML https://semperplugins.com/support/troubleshooting-subscribe2-html/after-update-from-11-0-to-11-6-new-subscription-process-broken/#p9045 Thanks for the links and further information. I’ve confirmed this behaviour in the plugin, it’s not supposed to do that. I’ll get a fix sorted and posted here later. If that works it’ll go in the next release.

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Thu, 13 Jun 2019 04:37:50 -0400
info@lorilee.com on After Update from 11.0 to 11.6 New Subscription Process Broken https://semperplugins.com/support/troubleshooting-subscribe2-html/after-update-from-11-0-to-11-6-new-subscription-process-broken/#p9044 Troubleshooting Subscribe2 HTML https://semperplugins.com/support/troubleshooting-subscribe2-html/after-update-from-11-0-to-11-6-new-subscription-process-broken/#p9044 Hi Matt, 

I've been doing general site updates in a development environment. New version of WP, new Genesis Framework, etc. Right now in development I have all plugins except Subscribe2 HTML turned off. 

This is the development URL. http://paetc.org/2019dev/subscribe/

I have the Settings--> Appearance page set to the Subscribe to e-News Blasts (which is the same page where the widget is set up). I tried setting up a blank "Thank You" page and trying to send confirmations there and I ended up with a blank page with no confirmations. 

Any insight is greatly appreciated. 

This is the live site: http://paetc.org

On this site I have confirmations set to the Subscripbe to e-News Blasts page and I receive the email and confirmations without issue. 

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Wed, 12 Jun 2019 15:38:04 -0400
Matthew Robinson on After Update from 11.0 to 11.6 New Subscription Process Broken https://semperplugins.com/support/troubleshooting-subscribe2-html/after-update-from-11-0-to-11-6-new-subscription-process-broken/#p9043 Troubleshooting Subscribe2 HTML https://semperplugins.com/support/troubleshooting-subscribe2-html/after-update-from-11-0-to-11-6-new-subscription-process-broken/#p9043 Hi,

I can only think that in the Subscribe2 HTML setting that the page defined to handle confirmations is set as an 'Unsubscribe' page. You can check this at the dropdown in Subscribe2 - >Settings menu under the Appearance tab where it says "Set default Subscribe2 page as".

If that looks to be pointing to the correct page then perhaps you can give me the site URL so I can investigate further.

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Wed, 12 Jun 2019 13:25:01 -0400
info@lorilee.com on After Update from 11.0 to 11.6 New Subscription Process Broken https://semperplugins.com/support/troubleshooting-subscribe2-html/after-update-from-11-0-to-11-6-new-subscription-process-broken/#p9036 Troubleshooting Subscribe2 HTML https://semperplugins.com/support/troubleshooting-subscribe2-html/after-update-from-11-0-to-11-6-new-subscription-process-broken/#p9036 Hello, 

After update to v.11.6 and trying to add a new subscription this is the process:

1) Enter email, press subscribe

2) Get window saying email confirmation on the way

3) Email confirmation that I am trying to SUBSCRIBE and to click link to confirm

4) After clicking link am taken to UNSUBSCRIBE page.

5) If I go ahead and click UNSUBSCRIBE button I get a confirmation message that I have successfully subscribed.

(In other words, step 4 is unnecessary and confusing.)

If I try to UNSUBSCRIBE, process works. 

If I ignore the subscription confirmation link in my email then my email is not confirmed as a subscription. 

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Tue, 11 Jun 2019 20:50:33 -0400
Matthew Robinson on Mails with excerpts for public users? https://semperplugins.com/support/troubleshooting-subscribe2-html/mails-with-excerpts-for-public-users/#p8308 Troubleshooting Subscribe2 HTML https://semperplugins.com/support/troubleshooting-subscribe2-html/mails-with-excerpts-for-public-users/#p8308 @Jen,

 

Yes, you can add the code to the Theme functions.php file too but you may lose that change with a Theme update - just to point that out.

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Wed, 24 Oct 2018 12:55:07 -0400
jen@jennifercreative.com on Mails with excerpts for public users? https://semperplugins.com/support/troubleshooting-subscribe2-html/mails-with-excerpts-for-public-users/#p8307 Troubleshooting Subscribe2 HTML https://semperplugins.com/support/troubleshooting-subscribe2-html/mails-with-excerpts-for-public-users/#p8307 are you saying you just need to add that code to the functions.php file?

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Wed, 24 Oct 2018 12:52:57 -0400
Matthew Robinson on Send email preview only sends Plain Text https://semperplugins.com/support/troubleshooting-subscribe2-html/send-email-preview-only-sends-plain-text/#p8098 Troubleshooting Subscribe2 HTML https://semperplugins.com/support/troubleshooting-subscribe2-html/send-email-preview-only-sends-plain-text/#p8098 @Steve,

Apologies for the delay in replying, I was not getting notifications of new queries from the forum.

Have you checked for plugin conflicts by deactivating other plugins? Sometimes other plugins default all emails to plain text.

Also, from your description it sounds like you are using per-post notifications so you should get 4 emails to the logged in user when you ask for a preview. If you don't get the HTML ones check your spam folder and speak with your hosting provider about their email spam filter.

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Thu, 02 Aug 2018 16:01:32 -0400
steve.pullan@au.kwm.com on Send email preview only sends Plain Text https://semperplugins.com/support/troubleshooting-subscribe2-html/send-email-preview-only-sends-plain-text/#p8071 Troubleshooting Subscribe2 HTML https://semperplugins.com/support/troubleshooting-subscribe2-html/send-email-preview-only-sends-plain-text/#p8071 The HTML renders fine in IE so there does not seem to be an issue with it.

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Fri, 27 Jul 2018 02:53:08 -0400
steve.pullan@au.kwm.com on Send email preview only sends Plain Text https://semperplugins.com/support/troubleshooting-subscribe2-html/send-email-preview-only-sends-plain-text/#p8070 Troubleshooting Subscribe2 HTML https://semperplugins.com/support/troubleshooting-subscribe2-html/send-email-preview-only-sends-plain-text/#p8070 Even though I have HTML specified in the templates, the Send Email Preview is only sending me the plain text full and plain text excerpt emails.

I have checked that my user has HTML Excerpt by default.

The HTML also renders fine, and even if I just set it to "{POST}" I still only receive plain text test emails.

Is there some setting I am missing here? Thanks.

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Fri, 27 Jul 2018 02:15:59 -0400
Matthew Robinson on Mails with excerpts for public users? https://semperplugins.com/support/troubleshooting-subscribe2-html/mails-with-excerpts-for-public-users/#p7879 Troubleshooting Subscribe2 HTML https://semperplugins.com/support/troubleshooting-subscribe2-html/mails-with-excerpts-for-public-users/#p7879 @Michael

The email is on it's way.

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Wed, 06 Jun 2018 16:22:13 -0400
me@mitchbergs.com on Mails with excerpts for public users? https://semperplugins.com/support/troubleshooting-subscribe2-html/mails-with-excerpts-for-public-users/#p7877 Troubleshooting Subscribe2 HTML https://semperplugins.com/support/troubleshooting-subscribe2-html/mails-with-excerpts-for-public-users/#p7877 Hi Matthew,

that sounds good. Yes, I wouldlike to get the plugin on my email account.

Thanks a lot and bye

Michael

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Wed, 06 Jun 2018 05:04:25 -0400
Matthew Robinson on Mails with excerpts for public users? https://semperplugins.com/support/troubleshooting-subscribe2-html/mails-with-excerpts-for-public-users/#p7869 Troubleshooting Subscribe2 HTML https://semperplugins.com/support/troubleshooting-subscribe2-html/mails-with-excerpts-for-public-users/#p7869 @Michael

This is possible by adding a custom plugin to change the default plugin behaviour for public subscribers. By default they will get full content HTML emails.

If you want them to get HTML but except content then you need to add a plugin with the following code:

function public_to_html_excerpt() {
 return 'html_excerpt_body';
}
add_filter('s2_public_subscriber_format', 'public_to_html_excerpt');

If you wish I can email you the plugin direct to upload and activate.

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Tue, 05 Jun 2018 13:15:15 -0400
me@mitchbergs.com on Mails with excerpts for public users? https://semperplugins.com/support/troubleshooting-subscribe2-html/mails-with-excerpts-for-public-users/#p7867 Troubleshooting Subscribe2 HTML https://semperplugins.com/support/troubleshooting-subscribe2-html/mails-with-excerpts-for-public-users/#p7867 Hi and good morning,

is it possible, that public users get mails with excerpt too?
And if not, where can I toggle public users into registered users?

Thanks and bye

Michael

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Tue, 05 Jun 2018 06:23:01 -0400